Will Self Order Kiosks Replace a Face Behind the QSR Counter?

Posted by Jennifer Bissell

Jul 31, 2018 1:34:45 PM

48% of those between ages 18-34 say they prefer using kiosks or touch screens to order because it's quicker*

According to a 2018 Culinary Visions Panel’s Mindful Dining Initiative study, “Younger consumers may be quicker to embrace technology in foodservice because they value quickness and convenience as a generation. Likewise, 48% of those between ages 18-34 say they prefer using kiosks or touch screens to order because it's quicker compared to 32% of those between the ages of 35-54 and only 12% of those ages 55 and older. Young consumers' ease in opting for technology when they need quickness and convenience is a reflection on how they use technology as a tool, rather than as a default.”

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4 Things to Know Before Installing Digital Signage Kiosks

Posted by ITS Enclosures

Dec 27, 2017 9:23:34 AM

Kiosks deliver dynamic content and streamline the ordering process.


Everyone has seen a kiosk in a Quick Service Restaurant (QSR) or Fast Causal Restaurant which boasts “Skip the Line – Order Here.” Digital signage kiosks are popping up all over the country and at a rapid pace. If the project is carefully examined during the planning process, self-ordering kiosks can be beneficial to all parties involved. 

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3 Reasons Why a Digital Wayfinding Kiosk is More Effective than Static

Posted by ITS Enclosures

Nov 8, 2017 10:07:34 AM

For wayfinding applications, the cost for digital will always be higher than a traditional static sign. 


The comparison between the two forms of wayfinding is not apples to apples. A digital wayfinding kiosk is important for visitors/customers navigating an unknown space or building and digital makes this effort more dynamic and powerful. Therefore, there are many layers and questions to consider, for a digital project, that simply do not exist for static, including the LCD (size, orientation), mounting hardware, kiosk, media player, and a content management system.

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4 Trends for QSRs Adding Self-Checkout Kiosks

Posted by ITS Enclosures

Oct 2, 2017 10:12:22 AM

Self order or checkout kiosks have been around for many years.

In the last couple of years, self order kiosks have become more of a conversation piece for many differing reasons. Some people love them for the simple convenience that they offer and the ability to customize an order. Other people dislike them, because they take away human interaction and, if someone is not familiar with how they work, it may take longer to place an order. In this blog, we will show you four thought-provoking elements of a kiosk to consider.

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3 Digital Signage Kiosk Solutions for Virtually Any Environment

Posted by ITS Enclosures

Jun 21, 2017 9:30:20 AM

Kiosks (large and small) have been popping up at banks, malls, and restaurants for years now and it seems that the digital signage trend will be everywhere you look in the very near future.

With the introduction of pinpoint touchscreens and tablets, kiosk solutions can be displayed in a multitude of ways that do not need to break the bank to install. In fact, kiosks have been in the news a great deal over the past few months, especially regarding minimum wage issues pertaining to quick service restaurants, like McDonald’s, who plans on deploying kiosks for faster service and more accurate ordering. When searching for a kiosk solution, many factors will need to be considered in order to find the perfect solution to meet the needs of a company or a customer… in any environment. The 3 types below show that not all kiosks are created equal and each one has its own identity.

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3 Reasons Retailers are Using Instant Credit Kiosks

Posted by Matt Forsman

Nov 22, 2016 11:14:46 AM

In today’s day and age, retail establishments are able to deploy instant credit kiosks in the store to ensure a much smoother transition.

Furniture, appliance, mattress and jewelry retailers rely on providing credit or financing options to customers. As a retailer, offering the correct credit options is critical for completing a sale. Without credit, potential customers may leave the store and never purchase a single item!

For years, retailers utilized the traditional pen/paper application, followed by the ‘call in the credit application’ method. This practice often leads to frustration for the customer(s) and the store. But, in today’s day and age, retail establishments can now deploy instant credit kiosks in the store to ensure a much smoother transition. What are the benefits of these convenient kiosks?

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