48% of those between ages 18-34 say they prefer using kiosks or touch screens to order because it's quicker*
According to a 2018 Culinary Visions Panel’s Mindful Dining Initiative study, “Younger consumers may be quicker to embrace technology in foodservice because they value quickness and convenience as a generation. Likewise, 48% of those between ages 18-34 say they prefer using kiosks or touch screens to order because it's quicker compared to 32% of those between the ages of 35-54 and only 12% of those ages 55 and older. Young consumers' ease in opting for technology when they need quickness and convenience is a reflection on how they use technology as a tool, rather than as a default.”